Privacy Policy

Introduction

At PixelMotion, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered visual content creation service. Our platform enables photo uploads, AI photo generation, website scraping, business discovery, AI photo enhancement, video generation, UGC video creation, social media posting, and automated outreach. Please read this policy carefully.

1. Information We Collect

1.1 Personal Information

When you create an account, we collect:

• Name and email address
• Password (encrypted and hashed)
• Payment information (processed securely through Stripe)
• Subscription plan and billing history

1.2 Content Data

To provide our service, we process:

• Photos you upload for enhancement
• AI-generated photos from your text prompts
• Website URLs you provide for scraping
• Videos generated from your photos
• UGC videos with multi-scene content
• Social media account connections and posting history
• AI analysis results and metadata
• Credit usage and transaction history

1.3 Usage Information

We automatically collect:

• Device information (browser, OS, screen resolution)
• IP address and location data
• Pages visited and features used
• Error logs and performance metrics
• Session duration and interaction patterns

2. How We Use Your Information

We use collected information for:

2.1 Service Delivery

• Processing photos you upload directly
• Generating AI photos from text prompts using 7 models (Flux 2 Pro, Flux Dev, Ideogram, Nano Banana Pro, Seedream 4.5, Riverflow 2.0, DALL-E 3)
• Scraping and processing photos from websites you provide
• Searching for businesses via Google Places API based on your queries
• Enhancing photos with 11 AI models (Crystal Upscaler, Magic Image Refiner, Real-ESRGAN, Recraft Crisp, GFPGAN, GPT Image 1.5, Nano Banana Pro, Imagen 4, Flux 2 Max, Topaz Image Upscale, Background Remover)
• Storing enhancement version history for comparison
• Generating videos using 16 AI models (Sora 2, Veo 3.1, Veo 3.1 Fast, Gen-4 Turbo, Luma Ray2, Kling 2.6, Kling Avatar v2, Kling 1.6 Elements, Wan 2.6 Flash, Seedream 4.5, Nano Banana Pro, Hailuo 2.3, PixVerse v5.6, Seedance 1 Pro Fast, Grok Imagine Video, Runway Gen-3 Alpha)
• Creating UGC-style videos with multi-scene support and automatic stitching
• Processing custom and guided prompts for video generation
• Regenerating videos with different models while preserving version history
• Posting videos to YouTube and TikTok via OAuth connections
• Running AI Agent automation workflows for business discovery and outreach
• Generating AI-powered outreach emails and call scripts using GPT-4o
• Creating shareable links with view tracking
• Processing credit purchases and tracking usage
• Managing your account and subscription

2.2 Improvement and Analytics

• Analyzing usage patterns to improve features
• Training and refining AI models
• Identifying and fixing bugs
• Conducting A/B tests for optimization

2.3 Communication

• Sending service-related emails (receipts, notifications)
• Product updates and new features
• Security alerts and account changes
• Marketing emails (with opt-out option)

3. Data Storage and Security

3.1 Storage Location

Your data is stored on secure cloud servers in the United States. We use:

• Google Cloud Platform (GCP) for database and file storage
• Cloudflare for CDN and bot protection
• Encrypted backups in multiple geographic regions

3.2 Security Measures

We protect your data with:

• TLS/SSL encryption for data in transit
• AES-256 encryption for data at rest
• Bcrypt password hashing with salt
• Regular security audits and penetration testing
• Access controls and employee background checks
• Automated threat detection and monitoring

3.3 Data Retention

We retain your data as follows:

• Account information: Until account deletion + 90 days
• Generated content: As per your subscription plan (30-90 days)
• Billing records: 7 years (legal requirement)
• Analytics data: Aggregated, anonymized, indefinitely

4. Data Sharing and Disclosure

We do NOT sell your personal data. We may share data with:

4.1 Service Providers

• Stripe (payment processing for subscriptions and credits)
• Google Cloud Platform (hosting, storage, Google Places API)
• SendGrid (transactional emails)
• Cloudflare (security and CDN)
• Vercel (frontend hosting and analytics)
• Replicate AI (photo enhancement, photo generation, and video generation models)
• FAL AI (video generation models)
• OpenAI (GPT-4o for content analysis, generation, and image models)
• YouTube/Google (social media posting via OAuth)
• TikTok (social media posting via OAuth)

4.2 Legal Obligations

We may disclose information when required by law:

• In response to valid legal requests (subpoenas, court orders)
• To protect our rights and property
• To prevent fraud or illegal activity
• To ensure user safety

4.3 Business Transfers

If PixelMotion is acquired or merged, your data may be transferred to the new entity. We will notify you 30 days before any such transfer.

5. Your Privacy Rights

5.1 GDPR Rights (EU Users)

If you're in the European Union, you have the right to:

• Access: Request a copy of your data
• Rectification: Correct inaccurate data
• Erasure: Delete your account and data
• Portability: Export your data in machine-readable format
• Restriction: Limit how we process your data
• Objection: Opt-out of certain processing activities

5.2 CCPA Rights (California Users)

California residents can:

• Know what personal data is collected
• Request data deletion
• Opt-out of data sales (we don't sell data)
• Non-discrimination for exercising rights

5.3 How to Exercise Rights

To exercise your rights, email us at team@pixelmotion.io. We will respond within 30 days.

6. Cookies and Tracking

We use cookies and similar technologies. See our Cookie Policy for details. You can manage cookie preferences in your browser settings.

7. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

8. Children's Privacy

PixelMotion is not intended for users under 18. We do not knowingly collect data from children. If you believe we have collected data from a minor, contact us immediately, and we will delete it.

9. International Data Transfers

If you access PixelMotion from outside the United States, your data may be transferred to and processed in the US. We use Standard Contractual Clauses approved by the European Commission for GDPR compliance.

10. Changes to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes via email and update the "Last Updated" date. Continued use after changes constitutes acceptance.

11. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of the categories and specific pieces of personal information we collected
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the "sale" of personal information
• Right to Non-Discrimination: Not be discriminated against for exercising these rights

12. Contact Us

For privacy-related questions or to exercise your rights: